Wednesday, September 19, 2007

From time to time someone asks what's going on this quarter with the hosting environment.  It is a great question and we are so busy we don't always stop to announce what we're doing!  So I thought I'd take a minute to post this list of strategic projects already underway...

Current Dovetail Internet Technologies Hosting Initiatives:

  • Extending secure off-site storage practices.
    • New arrangements for data archiving and storage will enable us to extend the benefits of off-site storage.
  • Increasing the capabilities of the core network infrastructure to gigabit bandwidth capacity.
    • Replacement of the core network with higher capacity switches will enhance performance and increase internal traffic speed.
  • Continued improvements to resource management tool sets.
    • Many tasks performed manually by our staff will be automated such as user reports, domain reports, disk usage, etc.
  • Increasing backup capacity.  
    • Having complete the implementation of a gigabit SAN we will be adding more backup drives with higher capacity, updating the backup software and replacing the backup servers.

Have a wonderful day!

--Mark

Wednesday, September 19, 2007 3:47:58 PM (Eastern Standard Time, UTC-05:00)  #    Disclaimer    Comments [0]   
 Tuesday, September 18, 2007

When you look at the version number on your favorite software you might ask why all the numbers?!

At dovetail we split up our numbers and give marketing control of the first 2.  So novo version 5.2 is what we will advertise and talk about when discussing features.  The rest of the numbers are for technical support and link back to a tracking system that we use to manage the source code.  These numbers are referred to as the "sub" version numbers.  In the case of novo 5.2.145 the 145 relates to the "revision" number in our subversion system.  That allows us to know exactly what version of every program file was used to make that release and therefore allows us to support that specific version.

I won't get into the 4th digit but suffice it to say that one means something to the programmers too!

Have a wonderful day!

--Mark

Tuesday, September 18, 2007 8:27:50 AM (Eastern Standard Time, UTC-05:00)  #    Disclaimer    Comments [0]   
 Monday, September 17, 2007

We have completed the renewal and installation of the SSL certificate for webmail.dovetailinternet.com. 

You should no longer receive a warning message when logging into the email web portal.

Thank you for your patience and your feedback is always welcome.

Posted: 2:01:24 PM EST

 

Monday, September 17, 2007 1:03:36 PM (Eastern Standard Time, UTC-05:00)  #    Disclaimer    Comments [0]   

We are currently working to resolve an expired SSL certificate for webmail.dovetailinternet.com

If you are logging into the web based email portal to retrieve your email you may receive an error "There is a problem with this website's security certificate."  This is caused by the SSL certificate being expired.  The data is still being encrypted however the expired date will cause most browsers to display the warning.

We apologize for any inconvenience this may have caused and are working to resolve that. 

We currently expect this to resolved within an hour.

Posted 11:01:18 AM (EST)

Monday, September 17, 2007 10:05:20 AM (Eastern Standard Time, UTC-05:00)  #    Disclaimer    Comments [0]